Term & Conditions

1. Conditions of Use

Welcome to MI CONCIERGE ONLINE. Its affiliates (” MICONCIERGEONLINE.COM “) provide website features and other products and services to you when you visit or shop at MICONCIERGEONLINE.COM, use MI CONCIERGE ONLINE products or services, use MI CONCIERGE ONLINE applications for mobile, or use software provided by MI CONCIERGE ONLINE in connection with any of the foregoing (collectively,” MICONCIERGEONLINE.COM service”). MI CONCIERGE ONLINE provides services subject to the following conditions. By using NAME OF DOMAIN Services, you agree to these conditions. Please read them carefully.

We offer a wide range of NAME OF DOMAIN Services, and sometimes additional terms may apply. When you use an MI CONCIERGE ONLINE Service (for example, Your Profile, Gift Cards, MI CONCIERGE ONLINE Video, Your Media Library, MI CONCIERGE ONLINE devices, or MI CONCIERGE ONLINE applications) you also will be subject to the guidelines, terms and agreements applicable to that MI CONCIERGE ONLINE Service (“Service Terms”). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

2. PRIVACY

Please review our Privacy Policy (Link), which also governs your use of MI CONCIERGE ONLINE Services, to understand our practices. 

3. ELECTRONIC COMMUNICATIONS

When you use MI CONCIERGE ONLINE Services, or send e-mails, text messages and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e – mails, texts, mobile push notices, or notices and messages on this site or through the other MI CONCIERGE ONLINE Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

4. COPYRIGHT

All content included in or made available through any MI CONCIERGE ONLINE Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of MI CONCIERGE ONLINE or its content suppliers and protected by international copyright laws. The compilation of all content included in or made available through any MI CONCIERGE ONLINE Service is the exclusive property of MI CONCIERGE ONLINE and protected by international copyright laws.

5. TRADEMARKS

Click here to see a non-exhaustive list of MI CONCIERGE ONLINE trademarks (Optional Link). In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any MI CONCIERGE ONLINE Service are trademarks or trade dress of MI CONCIERGE ONLINE in other countries. MI CONCIERGE ONLINE trademarks and trade dress may not be used in connection with any product or service that is not MI CONCIERGE ONLINE, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits MI CONCIERGE ONLINE. All other trademarks not owned by MI CONCIERGE ONLINE that appear in any MI CONCIERGE ONLINE Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by MI CONCIERGE ONLINE.

6. PATENTS

One or more patents owned by MI CONCIERGE ONLINE apply to the MI CONCIERGE ONLINE Services and to the features and services accessible via the MI CONCIERGE ONLINE Services. Portions of the MI CONCIERGE ONLINE Services operate under license of one or more patents. Click here to see a non-exhaustive list of applicable MI CONCIERGE ONLINE patents and applicable licensed patents. (Optional Link)

7. LICENSE AND ACCESS

Subject to your compliance with these Conditions of Use and any Service Terms, and your payment of any applicable fees, MI CONCIERGE ONLINE or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the MI CONCIERGE ONLINE Services. This license does not include any resale or commercial use of any MI CONCIERGE ONLINE Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any MI CONCIERGE ONLINE Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by MI CONCIERGE ONLINE or its licensors, suppliers, publishers, rights holders, or other content providers. No MI CONCIERGE ONLINE Service, nor any part of any MI CONCIERGE ONLINE Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of MI CONCIERGE ONLINE. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of MI CONCIERGE ONLINE without express written consent. You may not use any meta tags or any other “hidden text” utilizing MI CONCIERGE ONLINE name or trademarks without the express written consent of MI CONCIERGE ONLINE. You may not misuse the MI CONCIERGE ONLINE Services. You may use the MI CONCIERGE ONLINE Services only as permitted by law. The licenses granted by MI CONCIERGE ONLINE terminate if you do not comply with these Conditions of Use or any Service Terms.

8. YOUR ACCOUNT

You may need your own MI CONCIERGE ONLINE account to use certain MI CONCIERGE ONLINE Services, and you may be required to be logged in to the account and have a valid payment method associated with it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. MI CONCIERGE ONLINE does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the MI CONCIERGE ONLINE Services only with involvement of a parent or guardian. Alcohol listings on MI CONCIERGE ONLINE are intended for adults. You must be at least 21 years of age to purchase alcohol, or use any site functionality related to alcohol. MI CONCIERGE ONLINE reserves the right to refuse service, terminate accounts, terminate your rights to use MI CONCIERGE ONLINE Services, remove or edit content, or cancel orders in its sole discretion.

9. REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. MI CONCIERGE ONLINE reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant MI CONCIERGE ONLINE a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant MI CONCIERGE ONLINE and sublicenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify MI CONCIERGE ONLINE for all claims resulting from content you supply. MI CONCIERGE ONLINE has the right but not the obligation to monitor and edit or remove any activity or content. NAME OF DOMAIN takes no responsibility and assumes no liability for any content posted by you or any third party.

10. COPYRIGHT COMPLAINTS

MI CONCIERGE ONLINE respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement

11. RISK OF LOSS

All purchases of physical items from MI CONCIERGE ONLINE are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

12. RETURNS, REFUNDS AND TITLE

MI CONCIERGE ONLINE does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, MI CONCIERGE ONLINE does not take title to the refunded item. For more information about our returns and refunds, please see our Returns & Refund Policy (Link).

13. PRODUCT DESCRIPTIONS

MI CONCIERGE ONLINE attempts to be as accurate as possible. However, MI CONCIERGE ONLINE does not warrant that product descriptions or other content of any MI CONCIERGE ONLINE Service is accurate, complete, reliable, current, or error-free. If a product offered by MI CONCIERGE ONLINE itself is not as described, your sole remedy is to return it in unused condition.

14. PRICING

“List Price” means the suggested retail price of a product as provided by a manufacturer, supplier, or seller. We regularly check List Prices against prices recently found on MI CONCIERGE ONLINE and other retailers. Certain products may have a “Was Price” displayed, which is determined using recent price history of the product on MI CONCIERGE ONLINE.

With respect to items sold by MI CONCIERGE ONLINE, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by MI CONCIERGE ONLINE is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.

We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.

15. APP PERMISSIONS

When you use apps created by MI CONCIERGE ONLINE, such as the NAME OF APP, you may grant certain permissions to us for your device. Most mobile devices provide you with information about these permissions.

16. SANCTIONS AND EXPORT POLICY

You may not use any MI CONCIERGE ONLINE Service if you are the subject of sanctions of the country where you are using MI CONCIERGE ONLINE Services. You must comply with all export and re-export restrictions that may apply to goods and services.

17. OTHER BUSINESSES

Parties other than MI CONCIERGE ONLINE operate stores, provide services or software, or sell product lines through the MI CONCIERGE ONLINE Services. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant, the offerings of any of these businesses or individuals (including the content of their Web sites). MI CONCIERGE ONLINE does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

18. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE MI CONCIERGE ONLINE SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE MI CONCIERGE ONLINE SERVICES ARE PROVIDED BY MI CONCIERGE ONLINE ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. MI CONCIERGE ONLINE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF MI CONCIERGE ONLINE SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH MI CONCIERGE ONLINE SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF MI CONCIERGE ONLINE SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY LAW, MI CONCIERGE ONLINE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MI CONCIERGE ONLINE DOES NOT WARRANT THAT MI CONCIERGE ONLINE SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH MI CONCIERGE ONLINE SERVICES, MI CONCIERGE ONLINE SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM MI CONCIERGE ONLINE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, MI CONCIERGE ONLINE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY MI CONCIERGE ONLINE SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY MI CONCIERGE ONLINE SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

19. DISPUTES

Any dispute or claim relating in any way to your use of any MI CONCIERGE ONLINE Service, or to any products or services sold or distributed by MI CONCIERGE ONLINE or through MI CONCIERGE ONLINE will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Arbitration law applies to this agreement.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

20. APPLICABLE LAW

By using any MI CONCIERGE ONLINE Service, you agree that the Arbitration Act, applicable law, and the laws of the Republic of Panama, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and MI CONCIERGE ONLINE.

21. SITE POLICIES, MODIFICATION, AND SEVERABILITY

We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.